NORAD was also able to maintain that tradition during the 2018 government shutdown.
Typically, hundreds of volunteers line the call center at Peterson Air Force Base in Colorado Springs, Colorado, to update children calling 1-877-Hi-NORAD from around the world about Santa’s location.
This year, fewer than a dozen volunteers will answer the call to reduce the potential risk of a virus outbreak.
“NORAD intends to track Santa while keeping soldiers, their families, and volunteers at our secure call center.”
Those who do not have access to the volunteers will hear messages recorded with Santa’s latest location.